Diagnose the Failed Rollout
Reviewed the first vendor's implementation against how scrap actually moves through the plant, and identified the rigid BOM as the root cause of the stock drift.
Rwenzori Process turns post-consumer plastic scrap into food-grade rPET, rHDPE and rPP at over 1,000 tonnes a month. Their first ERPNext rollout, built on a textbook bill of materials, could not survive contact with how recycling actually works.
Every batch across that volume now has a real, yield-based cost instead of a textbook estimate.
No more reverting to manual registers when the system's numbers stopped matching the floor.
Cost-per-kilo tracks the grades a batch actually produced, not a fixed input-to-output ratio.
The paper ledgers the floor team fell back on during the failed rollout are no longer needed.
Rwenzori Process Private Limited, based in the industrial zone of Sanand near Ahmedabad, manufactures high-purity, food-grade recycled PET flakes, recycled HDPE and recycled Polypropylene granules at an output exceeding 1,050 metric tonnes a month.
The process takes post-consumer plastic scrap through washing, shredding and colour-sorting before it becomes reusable, high-grade manufacturing raw material - a physical process that behaves nothing like the fixed-ratio manufacturing most ERP systems are built around.
Before Exalix Tech, Rwenzori had already engaged another ERPNext implementation vendor. That system went live and immediately produced severe mismatches between what the ERP recorded and what was actually happening on the floor.
None of these four problems were the software's fault in isolation. Together, they explain why the first rollout ended with operators back on paper ledgers.
Standard bills of material assume a kilo in gives a kilo out. Input purity for sorted scrap changes with every load, so stock entries drifted from day one and never caught up.
A single batch of sorted scrap yields multiple grades at once - clear flakes, coloured flakes, waste caps, dirt. The standard system had no way to record more than one output grade per input.
When the system's figures kept disagreeing with what was physically on the floor, workers quietly went back to manual registers rather than keep fighting the software.
When billing validation or a tax calculation broke, the previous vendor's response time stalled invoicing and freight dispatch for days at a time.
Fixing this meant changing how the manufacturing flow itself was modelled - and rebuilding trust with a floor team that had already been let down once.
Replaced the fixed-ratio bill of materials with scrap-yield templates, so a Work Order records the actual multi-grade output a batch produced instead of an assumed one-to-one ratio.
A grading tool for incoming baled scrap assigns a grade on arrival and links it to raw material valuation, so cost reflects the material that actually came in.
Retrained operators on the shop floor until they trusted what they were entering, rather than handing over a system and leaving - which is what caused the first rollout to fail.
A structured, SLA-backed support desk answers accounting queries, logistics errors and ledger corrections the same day, so operations are never blocked waiting on a fix.
Reviewed the first vendor's implementation against how scrap actually moves through the plant, and identified the rigid BOM as the root cause of the stock drift.
Replaced the fixed BOM with yield-based Work Order templates and an inflow grading tool tied to raw material valuation.
Sat with operators until they trusted the new entries, rebuilding the confidence the failed first rollout had cost.
Established an SLA-backed AMC desk so a billing or tax issue gets same-day resolution instead of a multi-day wait.
"Exalix Tech rebuilt the process flow around our actual yields instead of a textbook BOM, sat with the floor team until they trusted what they were entering, and stayed reachable day to day. At over a thousand tonnes a month we can finally cost a batch properly, and the manual registers are gone."Ritesh Pandit CFO, Rwenzori Process
That is exactly where Rwenzori started. A rollout built on assumptions the process does not actually follow is not a dead end - it is a rebuild, and one the floor can be brought back to trusting.
No generic brochures. Your first call is with a lead consultant who will talk through your actual process and where the current system stopped matching it.
Call +91 77780 25099 · Email info@exalixtech.com
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