Hosting • Cloud • On-Prem

Managed Hosting for ERPNext

Secure, performant and compliant hosting for ERPNext — official Frappe Cloud deployments or hardened on-premise servers managed by Exalix.

Frappe Cloud Details Request Quote

Hosting Options

We manage **Frappe Cloud** deployments and hardened **on-premise** servers. Below is a summary of typical Frappe Cloud pricing (compute-based) presented in a similar card layout for easy comparison — exact, up-to-date pricing and resource limits are on Frappe Cloud's pricing pages.

Frappe Cloud — Shared (Starter)

Small/test sites and trials
Approx. ₹400 – ₹900 / month (shared)

  • Basic compute quota (cpu-time per day), small DB & storage — ideal for pilots
  • Automated upgrades, daily backups and standard monitoring
  • Quick onboarding via the Frappe Cloud dashboard
Request Migration

Frappe Cloud — Private Bench

Recommended for production
Approx. ₹2,000 / month (private bench)

  • Isolated bench groups (private), SSH access, custom apps & multiple environments
  • Higher compute quota, larger DB and storage limits
  • Optional support add-ons and offsite backup options
Request Private Bench

Frappe Cloud — Dedicated / Enterprise

Enterprise-grade hosting and support
Approx. ₹4,000 – ₹35,000+ / month (depending on resources & support)

  • Dedicated resources, higher I/O storage and performance tuning
  • Premium support, RDS/DB clustering and SOC-ready reporting where required
  • Custom SLAs, on-call support and migration assistance
Request Enterprise Quote

Notes: Frappe Cloud uses a compute-based pricing model (you pay for daily CPU-time and resources). Shared plans are ideal for trials and small businesses; private benches and dedicated plans suit production workloads. For exact pricing, resource quotas and available add‑ons (offsite backups, support tiers, private benches), see Frappe Cloud's official pricing pages.

Frappe Cloud — Pricing & Security

If you prefer the official Frappe-managed platform, here’s what Frappe Cloud offers and the key security & compliance details to consider.

Frappe Cloud — Security & Compliance

  • ISO 9001:2015 — Quality Management certification.
  • ISO 27001:2022 — Information Security Management System certification.
  • SOC 2 Type II (2024–2025) — Verified & audited governance and security controls.
  • GDPR-Compliant Policies — Includes data access, backup lifecycle, patch management and incident response frameworks.
  • Secure Cloud Architecture — VPC isolation, strict firewall rules, private networking and restricted ports.
  • Application Security — Two-factor authentication, IP whitelisting, granular roles, field-level permissions and complete audit logs.
  • Backup & DR — Automated daily backups, on-demand backups, and off-site retention cycles (7 daily, 4 weekly, 12 monthly, 10 yearly).
  • SSL / HTTP2 — Free SSL certificates for all domains, secure protocol enforcement.
  • Transparent Backup Format — Backups include DB + public files + private files.
  • Known Limitations — Database (MariaDB) not encrypted at rest by default; no WAF/IDS/IPS; storage volumes not encrypted by default.

Pricing Model (summary)

Frappe Cloud uses a compute-based pricing model with small shared starter plans and larger private/dedicated tiers for production. Exact resource-based pricing and add-on costs are listed on Frappe Cloud’s pricing pages — useful if you want Frappe-managed benches, automatic GitHub deployments and managed runtime.

  • Shared starter plans: very small monthly cost (examples on Frappe Cloud list ₹400 – ₹900/month for minimal shared tiers).
  • Private benches: begin around ₹2,000/month for isolated bench groups and more control.
  • Support & add-ons: Paid support and offsite backup / enterprise warranty are available as add-ons at higher tiers.

Advanced Platform Features

Beyond security, Frappe Cloud provides modern DevOps, automation and developer-friendly features that streamline ERPNext operations.

  • Push-to-Deploy (GitHub CI/CD) — Deploy changes directly from GitHub with automated build, bench update and rollback support.
  • Staging & Preview Environments — Create preview sites before merging code; ideal for QA teams and custom app development.
  • App Marketplace Integration — Install verified apps, manage subscriptions and deploy updates in one click.
  • Bench Console & SSH Access — Manage bench processes, run commands and debug issues from the browser or via secured SSH (private benches).
  • Resource Insights Dashboard — Track CPU, RAM, DB size, job queues and performance metrics in real time.

These features make Frappe Cloud ideal for teams building custom apps, scaling usage, or requiring predictable CI/CD workflows.

Sources: Frappe Cloud pricing & product pages and Frappe Cloud docs for backup & security. For the most recent details please check Frappe Cloud's official site.

Frappe Cloud — Infrastructure & Technical Architecture

Additional technical details about how Frappe Cloud manages infrastructure, deploys ERPNext environments and ensures availability.

Containerized Runtime

Each site runs inside isolated containers with automated updates, predictable performance and rollback safety. GitHub-based CI/CD enables push-to-deploy.

Private Bench Isolation

For production workloads, private benches offer full isolation, SSH access, custom apps, staging environments and dedicated queues.

Scalable Queues

Background jobs run on scalable workers with queue prioritization to ensure smooth performance during peak load.

High Availability Setup

Load-balanced architecture with redundancy across compute, storage and networking layers to reduce downtime risk.

Automated Upgrades

Frappe Cloud applies framework & security updates with automated testing to maintain stable production deployments.

Monitoring & Insights

Real-time app logs, resource analytics, uptime monitoring and alerting to diagnose performance issues quickly.

Security & Compliance

Exalix manages secure on-prem deployments while Frappe Cloud provides certified, audited cloud security. Combined, you get enterprise‑grade protection.

Certified Security

ISO 27001:2022, ISO 9001:2015 and SOC 2 Type II (2024–2025). GDPR‑aligned policies for data access, backup lifecycle and incident response.

Cloud Architecture

VPC isolation, strict firewall rules, private networking, restricted ports, TLS/SSL, HTTP/2 and managed upgrades.

Backups & DR

Daily automated backups, on‑demand backups and long‑term offsite retention (7 daily, 4 weekly, 12 monthly, 10 yearly).

Application Security

2FA/OTP login, IP whitelisting, role-based permissions, field-level permissions and full audit logs.

Data Protection

Encrypted backups, secure key handling and HTTPS enforced. (Note: DB at-rest encryption is not default on FC.)

Known Limitations

No built‑in WAF/IDS/IPS; MariaDB & volumes not encrypted at rest by default. Exalix can implement extra layers for on‑prem setups.

Frequently Asked Questions

Can you migrate our existing ERPNext instance?
Yes — we perform a dry run, validate data and execute the migration with rollback procedures.
Do you provide backups and restore tests?
Yes — daily backups are standard for cloud; restore verification is included for private benches and can be provided for on-premise servers. Frappe Cloud provides on-demand/offsite backup options as an add-on.

Ready to move to managed hosting?

Tell us about your current setup and goals — we’ll provide a migration plan, recommended plan and timeline.

Request Hosting / Migration